Earlier this year my web domain (lets call it Y***!) decided to stop letting me access this website along with 2 of my email adresses for absolutely no reason whatsoever. They said I was using the wrong password. I was not using the wrong password. All of a sudden my password which had worked fine for the past seven or eight years was the “wrong” password. Then they wouldn’t accept my secret answer. I gave them the correct answer but they didn’t accept it I tried every other possible answer it could have been, in every possible case but still nothing worked.

I spent most of the summer calling Y***!’s tech support every day for 3 months. They repeatedly promised me it was fixed, when it wasn’t. They kept transferring me and often the transfer didn’t go through and I was “accidentally” hung up on. I gave these people all the correct answers 5 faxed and mailed copies of my id and half my visa number, but they still wouldn’t let me in. Someone at Y***! is probably trying to steal my identity but as I currently have a net worth of 3 dollars, I am not going to stress about it.

I finally gave up and tried to move the website to a different domain, and guess what. The new domain said that Y***! Was controlling my nameservers. I had never heard of nameservers before this, I am still not sure what they are. So I called up Y***!’s tech support yet again.

At first Y***! Said: no problem we will transfer the namesavers to you via email. OK I said but SEND THEM TO MY NEW EMAIL NOT MY BROKEN ONE. Guess where they sent them. That’s right the email I couldn’t access, the one I specifically asked them not to send anything to.

So I called Y***!’s tech support again, and they said hey it’s not our problem, it’s the nameserver peoples' and they are based in Australia. Now why does a company just down the road from me in Cupertino, need to route their domain name service for American based websites through Melbourne Australia? I don’t know.

So I go to the Australian website and guess what you have to call their tech support. The phone number they listed was a bunch of numbers with a + in front of it. My phone has no + button (does yours?) I dialed the number with no plus and got an American sounding message about it being an invalid number. Finally a family friend informed me that Australia’s country code is 011 and that is what the plus means. As if this is common knowledge. My only prior experience dialing internationally is from calling home on my cell phone while in Canada.

So I call Austalian tech support. It was probably 3 days later and midnight there but whatever. Anyway I had never heard a pissy Aussie before, but I got one. As if she was the one footing the bill for this international call, not me. Anyway she curtly told me that since they had already emailed me I had to fax them. (Evidently I was supposed to already know this.)

So I tried faxing the number and of course I didn’t work. I kept getting The …were sorry this number is out of service…message. The message had an Australian accent so I figured I was at least close. Finally I faxed some other fax number of theirs and that seemed to work.

Aggggrhhhhhhhhhhhhh! All I have to say to the world right now is support Google.

Anyway I finally got the site moved nameservers and all. I am still getting used to the new system. I used Y***!’s file management system for so long, its been an adjustment.
For some reason my portfolio is still not linking up right. I am working on fixing this. Also I got one of my emails back. (The other is gone forever I guess. R.I.P. mococoa1@yahoo.com) shannon@locker17.com is back but I am not a big fan of the new mail system. It has no spam filter that I can see. So please email me at shannonslocker@gmail.com

Oh and thank you for visiting. Great new changes and more free stuff is coming to this website.